Nest & Bloom
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Terms of Use

Last Updated: January 13, 2026

Welcome to Nest & Bloom. By accessing or using our mobile application and services, you agree to be bound by these Terms of Use. Please read them carefully.

Important: Nest & Bloom is a platform for mental wellness support and connecting with licensed therapists. It is NOT a substitute for emergency services. If you are experiencing a mental health crisis, please call emergency services immediately or contact a crisis hotline.

1. Eligibility and Account Registration

1.1 Age Requirement

You must be at least 18 years old to use Nest & Bloom. By creating an account, you represent that you meet this age requirement.

1.2 Account Creation

To use certain features, you must create an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your information to keep it accurate
  • Maintain the security of your password and account
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized access or security breach

1.3 User Types

Nest & Bloom supports two types of users:

  • Parents/General Users: Individuals seeking mental health support, wellness resources, and community
  • Therapists: Licensed mental health professionals offering services through the platform

2. Therapist Verification and Professional Standards

2.1 Therapist Requirements

To offer services as a therapist on Nest & Bloom, you must:

  • Hold a valid, current professional license in your jurisdiction
  • Provide proof of credentials for verification
  • Maintain professional liability insurance
  • Comply with all applicable laws and ethical guidelines
  • Maintain the confidentiality of client information

2.2 Verification Process

All therapists must upload their professional license for verification. Nest & Bloom reserves the right to verify credentials and deny or revoke access if verification fails or standards are not met.

2.3 Professional Responsibility

Therapists are solely responsible for the professional services they provide. Nest & Bloom is a platform facilitator and does not practice therapy or provide medical advice.

3. Services and Features

3.1 Platform Services

Nest & Bloom provides:

  • Therapist search and booking functionality
  • Secure messaging between users and therapists
  • Daily wellness tools and resources
  • Community features (Story Circles)
  • Educational content and webinars
  • Progress tracking tools
  • Crisis resource directory

3.2 Not Medical Services

Nest & Bloom itself does not provide medical or therapeutic services. Licensed therapists on the platform independently provide professional services. The relationship is between you and the therapist, not between you and Nest & Bloom.

3.3 Wellness Resources

Wellness tools, articles, videos, and other resources are for informational purposes only and do not constitute professional medical advice, diagnosis, or treatment.

4. Content and User Conduct

4.1 User-Generated Content

You may create and share content (posts, comments, videos, etc.) on Nest & Bloom. You retain ownership of your content but grant us a license to use, display, and distribute it as necessary to operate the platform.

4.2 Content Standards

You agree NOT to post content that:

  • Is harmful, threatening, abusive, harassing, or offensive
  • Contains false or misleading information
  • Infringes on intellectual property or privacy rights
  • Promotes illegal activity
  • Contains spam or unsolicited advertising
  • Is sexually explicit or inappropriate
  • Violates any applicable law

4.3 Community Guidelines

Story Circles and community features are meant to be supportive and safe spaces. Bullying, harassment, discrimination, or any behavior that creates an unsafe environment is strictly prohibited.

4.4 Content Moderation

We reserve the right to remove any content that violates these Terms or our Community Guidelines, and to suspend or terminate accounts of users who repeatedly violate these standards.

5. Payments and Fees

5.1 Free Features

Access to wellness resources, Story Circles, and basic app features is free.

5.2 Paid Services

Therapist consultations are paid services. Therapists set their own rates. All payments are processed securely through Stripe.

5.3 Cancellations and Refunds

Cancellation and refund policies are set by individual therapists. Please review a therapist's policies before booking.

5.4 Platform Fees

Nest & Bloom may charge service fees for platform usage, which will be clearly disclosed before any transaction.

6. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

6.1 Confidentiality

Communications between users and therapists are confidential and encrypted. However, confidentiality has legal limits, including mandatory reporting requirements.

6.2 Data Security

While we implement strong security measures, no system is 100% secure. You use the platform at your own risk.

7. Intellectual Property

7.1 Platform Ownership

Nest & Bloom, including its design, features, code, and original content, is owned by us and protected by intellectual property laws.

7.2 License to Use

We grant you a limited, non-exclusive, non-transferable license to access and use the platform for personal, non-commercial purposes.

7.3 Restrictions

You may NOT:

  • Copy, modify, or create derivative works
  • Reverse engineer or attempt to extract source code
  • Remove copyright or proprietary notices
  • Use the platform for commercial purposes without permission
  • Use automated tools to access or scrape the platform

8. Disclaimers and Limitations of Liability

8.1 No Warranty

Nest & Bloom is provided "AS IS" without warranties of any kind, express or implied. We do not guarantee:

  • Uninterrupted or error-free service
  • The accuracy or reliability of content
  • The quality of services provided by therapists
  • Specific outcomes or results

8.2 Limitation of Liability

To the fullest extent permitted by law, Nest & Bloom and its affiliates shall not be liable for:

  • Indirect, incidental, special, or consequential damages
  • Loss of profits, data, or use
  • Damages arising from your use of the platform
  • Actions or omissions of therapists or other users

8.3 Medical Disclaimer

Critical: Nest & Bloom is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of a qualified healthcare provider with any questions regarding a medical or mental health condition. Never disregard professional medical advice or delay seeking it because of something you read on Nest & Bloom.

Emergency Situations: If you are experiencing a medical or mental health emergency, call emergency services immediately or go to the nearest emergency room.

9. Indemnification

You agree to indemnify and hold harmless Nest & Bloom, its officers, directors, employees, and agents from any claims, damages, liabilities, and expenses (including legal fees) arising from:

  • Your use of the platform
  • Your violation of these Terms
  • Your violation of any rights of another party
  • Your content

10. Termination

10.1 By You

You may delete your account at any time through the app settings.

10.2 By Us

We may suspend or terminate your account if:

  • You violate these Terms
  • Your conduct is harmful to other users or the platform
  • We are required to do so by law
  • We decide to discontinue the service

10.3 Effect of Termination

Upon termination, your right to use the platform ceases immediately. Certain provisions of these Terms survive termination, including intellectual property rights, disclaimers, and limitations of liability.

11. Dispute Resolution

11.1 Governing Law

These Terms are governed by the laws of [Your Jurisdiction], without regard to conflict of law principles.

11.2 Arbitration

Any disputes arising from these Terms or your use of Nest & Bloom shall be resolved through binding arbitration, except where prohibited by law.

11.3 Class Action Waiver

You agree to resolve disputes with us on an individual basis and waive the right to participate in class actions or class-wide arbitration.

12. Changes to Terms

We may modify these Terms at any time. We will notify you of significant changes via email or in-app notification. Continued use of Nest & Bloom after changes take effect constitutes acceptance of the modified Terms.

13. Miscellaneous

13.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Nest & Bloom.

13.2 Severability

If any provision is found unenforceable, the remaining provisions remain in full effect.

13.3 No Waiver

Our failure to enforce any right or provision does not constitute a waiver of that right.

13.4 Assignment

You may not assign these Terms without our consent. We may assign our rights and obligations to any party.

14. Contact Us

If you have questions about these Terms of Use, please contact us:

  • Email: legal@nestandbloom.com
  • Support: support@nestandbloom.com

By using Nest & Bloom, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.

© 2026 Nest & Bloom. All rights reserved.

Made with for parents and therapists everywhere